Extremely knowledgeable intermediaries provide in depth information on the products best suited to the client. Healthcare products are introduced by means of presentations from boardroom level to staff, ensuring a full understanding of the offering.
The product range of the Insurance company is expanded through various means including direct, corporate, internet and network selling.
Assistance is provided through administrative support in the handling of application forms, underwriting for the health insurer and the facilitation of a smooth application process from client to insurer.
Resolution assists with any change of details, updating of membership status and debtors queries of the insured to facilitate an upgrades transfer, should the need arise. as well as enhancing communication between the insurer and the client.
Continued service is done for the insurer and the client by way of quarterly and annual reports to corporate clients, annual revision of healthcare and the healthcare insurance needs of the companies, liaison between the insurer and the corporate company and continued provision of healthcare information.
As an indifferent consultant, Resolution consults and develops specialised information Technology systems on Health and General Insurance Companies.
Loyalty
The value of loyalty has been accepted in the customer relationship environment for some time. The link between healthcare service provision, insurance products and wellness is widely evident.
Resolution believes in the proactive holistic maintenance and advancement of health and wellbeing and is in a position to assist health insurers and their clients by:
- Advancement of health and wellbeing;
- Encouraging added values;
- Retention;
- Identifying and managing risk, in an adverse claim climate
